Returns & refunds

For food-safety reasons we cannot accept the return of an opened jar or packet. This does not affect your rights if something arrives damaged, leaking, or is not what you ordered.

Send a photo to +91 89857 26143 on WhatsApp within 48 hours of delivery, with the parcel and the label in shot. We will replace the item on the next dispatch or refund it in full — your choice.

If a parcel is lost in transit we will re-send or refund it once the courier confirms the loss.

An order can be cancelled for a full refund any time before it is dispatched. Once it has left us it cannot be cancelled, since it is perishable food.

Customised jars — without garlic, less spicy and so on — are cooked specially and cannot be cancelled once preparation has started.

Refunds go back by the same route you paid, usually within 5–7 working days. Shipping is refunded too where the fault was ours. Orders over ₹999 shipped free, so nothing is deducted for it.